Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

When you contact us, book a service, or use our website, we may collect:

• Name, phone number, and email address
• Property address and service details you provide
• Communications you send us through forms or SMS
• Website usage data (pages visited, browser type) via standard server logs

2. How We Use Your Information

We use the information you provide to:

• Schedule and deliver the services you requested
• Send quotes, confirmations, and service updates
• Respond to your questions and follow up on bookings
• Send SMS messages if you opted in to receive them
• Improve our services and website

3. SMS Communications

If you opt in to SMS communications from Clear-A-Way Solutions, we will send you service-related messages including booking confirmations, appointment reminders, and updates. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

We do not share your phone number or SMS consent information with third parties for marketing purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who help us operate our business (e.g., form processing, scheduling tools) under confidentiality obligations
• Law enforcement or regulatory bodies when required by law

5. Data Retention

We retain your information for as long as necessary to provide services and fulfill our legal obligations. You may request deletion of your data at any time by contacting us.

6. Security

We use reasonable measures to protect your information. However, no method of transmission or storage is 100% secure. We encourage you not to share sensitive personal information beyond what is required for service requests.

7. Your Rights

You may request to access, correct, or delete the personal information we hold about you at any time. Contact us at info@clearawaysolutions.com.

8. Cookies

Our website may use standard browser cookies for functionality. We do not use tracking or advertising cookies. You can disable cookies in your browser settings without affecting site use.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact

For privacy-related questions or requests: info@clearawaysolutions.com | (757) 591-0000